Refund policy

Refund policy

7-day money-back guarantee

If Noclen™ doesn't help, contact us within 7 days of delivery and we refund you in full, shipping included.

• You don't need to send it back.
• We refund the full amount you paid to the way you paid.

Free replacement for 6 months

If you wear a hole through the part over your hands in the first 6 months, message us. We'll send a new one free. This covers the hand part only, not the sleeves.

Wrong size

If your size doesn't fit, message us and we'll swap it.

Damaged or wrong item

If your order arrives damaged or you got the wrong item, message us with a photo and we'll make it right.

How to ask

WhatsApp us at +65 8889 5607 or email contact@noclen.com with your order number.